Waitlist Policy
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If waitlisted, you'll be automatically added to the class up to 3 hours before it starts if spots open up.
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However, within 3 hours before the class starts, you will not be added automatically. If a spot becomes available during this time, you can move yourself from the waiting list to the participant list by checking availability and rebooking.
Cancellation Policy
Client Cancelling Participation in Class
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Cancellation can be done free of charge up to 3 hours before the class.
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Cancellation is not possible within 3 hours before the class; failing to show up for the class will result in being marked as a no-show.
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For clients with a Punch Card: no-shows will lead to charges to the pass.
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For students with membership and Unlimited Pass: one no-show per week is allowed free of charge. Any additional late cancellations will incur a fee of €7.50 per cancellation.
Client Cancelling Participation in Courses & Workshops
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You can cancel your course or workshop registration up to 14 days before the starting date to receive a full refund, minus a processing fee of €7.50.
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Cancellations within two weeks before the course or during the course will not be refunded, and Tribes reserves the right to charge the full amount.
Cancellation by Tribes
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Tribes may cancel events due to low enrollment. In such cases, registrants will receive a full refund.
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If an event is postponed, registrants can choose a refund or transfer to the new date.
Terms & Conditions Cards, Passes & Memberships
1-Class Card
1. The 1-Class Card is valid for 1 month from the activation date.
2. You can choose the activation date of the card before completing your checkout.
3. A fee of €7.50 is charged for reactivating after expiration - please contact us at discover@yourtribes.nl to arrange this.
4. The card is non-refundable.
5. A no-show, defined as booking a class but not attending, will result in a deduction from your card balance. Remember, you can cancel your class up to 3 hours before it starts.
5-Class Card
1. The 5-Class Card is valid for 3 month from the activation date.
2. You can choose the activation date of the card before completing your checkout.
3. A fee of €7.50 is charged for reactivating after expiration - please contact us at discover@yourtribes.nl to arrange this.
4. The card is non-refundable.
5. A no-show, defined as booking a class but not attending, will result in a deduction from your card balance. Remember, you can cancel your class up to 3 hours before it starts.
10-Class Card
1. The 10-Class Card is valid for 6 month from the activation date.
2. You can choose the activation date of the card before completing your checkout.
3. A fee of €7.50 is charged for reactivating after expiration - please contact us at discover@yourtribes.nl to arrange this.
4. The card is non-refundable.
5. A no-show, defined as booking a class but not attending, will result in a deduction from your card balance. Remember, you can cancel your class up to 3 hours before it starts.
20-Class Card
1. The 20-Class Card is valid for 12 months from the activation date.
2. You can choose the activation date of the card before completing your checkout.
3. A fee of €7.50 is charged for reactivating after expiration - please contact us at discover@yourtribes.nl to arrange this.
4. The card is non-refundable.
5. A no-show, defined as booking a class but not attending, will result in a deduction from your card balance. Remember, you can cancel your class up to 3 hours before it starts.
Trial Week
1. The Trial Week pass is available for purchase only once and is exclusively intended for new members.
2. You have the option to select your activation date before completing your checkout.
3. The Trial Week pass remains valid for one week starting from the chosen activation date.
4. Please note that the Trial Week pass is non-refundable.
1-Month Pass
1. The 1-Month Pass is valid for 1 month from the activation date.
2. You can choose the activation date of the pass before completing your checkout.
3. You can request to pause your pass for circumstances such as pregnancy or injury by emailing discover@yourtribes.nl. Approval and conditions will be evaluated on a case-by-case basis.
4. The pass is non-refundable.
5. You are allowed a maximum of 4 no-shows per month without incurring charges. Exceeding this limit will result in a €7.50 charge for each additional no-show, which is defined as booking a class but not attending. Please remember that you can cancel your class up to 3 hours before it begins.
3-Month Pass
1. The 3-Month Pass is valid for 3 months from the activation date.
2. You can choose the activation date of the pass before completing your checkout.
3. You can request to pause your pass for circumstances such as pregnancy or injury by emailing discover@yourtribes.nl. Approval and conditions will be evaluated on a case-by-case basis.
4. The pass is non-refundable.
5. You are allowed a maximum of 4 no-shows per month without incurring charges. Exceeding this limit will result in a €7.50 charge for each additional no-show, which is defined as booking a class but not attending. Please remember that you can cancel your class up to 3 hours before it begins.
6-Month Pass
1. The 6-Month Pass is valid for 6 months from the activation date.
2. You can choose the activation date of the pass before completing your checkout.
3. You can request to pause your pass for circumstances such as pregnancy or injury by emailing discover@yourtribes.nl. Approval and conditions will be evaluated on a case-by-case basis.
4. The pass is non-refundable.
5. You are allowed a maximum of 4 no-shows per month without incurring charges. Exceeding this limit will result in a €7.50 charge for each additional no-show, which is defined as booking a class but not attending. Please remember that you can cancel your class up to 3 hours before it begins.
1-Year Pass
1. The 1-Year Pass is valid for 1 year from the activation date.
2. You can choose the activation date of the pass before completing your checkout.
3. You can request to pause your pass for circumstances such as pregnancy or injury by emailing discover@yourtribes.nl. Approval and conditions will be evaluated on a case-by-case basis.
4. The pass is non-refundable.
5. You are allowed a maximum of 4 no-shows per month without incurring charges. Exceeding this limit will result in a €7.50 charge for each additional no-show, which is defined as booking a class but not attending. Please remember that you can cancel your class up to 3 hours before it begins.
Full Membership
1. By enrolling in the Full Membership, you commit to a twelve-month contract from the activation date.
2. You have the option to select your activation date before completing your checkout.
3. After the first twelve months, your membership will continue automatically unless you request cancellation via email at discover@yourtribes.nl at least 30 days before the next billing cycle. Please note that refunds are not provided for cancellations made after the current billing period.
4. You can request to pause your membership for circumstances such as pregnancy or injury by emailing discover@yourtribes.nl. Approval and conditions will be evaluated on a case-by-case basis.
5. You are allowed a maximum of 4 no-shows per month without incurring charges. Exceeding this limit will result in a €7.50 charge for each additional no-show, which is defined as booking a class but not attending. Please remember that you can cancel your class up to 3 hours before it begins.
6. Any changes to membership terms will be communicated via email or notifications on our website.
7. Tribes reserves the right to adjust membership prices, with changes announced at least 4 weeks in advance. Members may terminate their agreement within 4 weeks of any price increase.
Light Membership
1. By enrolling in the Light Membership, you commit to a twelve-month contract from the activation date.
2. You have the option to select your activation date before completing your checkout.
3. Each month, you receive 5 classes that must be used within that month. Any unused classes cannot be carried over to the next month. However, you may submit an exceptional request via email to discover@yourtribes.nl with a valid reason. Approval and conditions will be evaluated on a case-by-case basis.
4. After the first twelves months, your membership will continue automatically unless you request cancellation via email at discover@yourtribes.nl at least 30 days before the next billing cycle. Please note that refunds are not provided for cancellations made after the current billing period.
5. You can request to pause your membership for circumstances such as pregnancy or injury by emailing discover@yourtribes.nl. Approval and conditions will be evaluated on a case-by-case basis.
6. A no-show is defined as booking a class but not attending, and it will result in a deduction from your monthly allowance of 5 classes. Remember that you can cancel your class up to 3 hours before it starts.
7. Any changes to membership terms will be communicated via email or notifications on our website.
8. Tribes reserves the right to adjust membership prices, with changes announced at least 4 weeks in advance. Members may terminate their agreement within 4 weeks of any price increase.
Student Membership
1. By enrolling in the Student Membership, you commit to a six-month contract from the activation date.
2. You have the option to select your activation date before completing your checkout.
3. After the first six months, your membership will continue automatically unless you request cancellation via email at discover@yourtribes.nl at least 30 days before the next billing cycle. Please note that refunds are not provided for cancellations made after the current billing period.
4. You can request to pause your membership for circumstances such as pregnancy or injury by emailing discover@yourtribes.nl. Approval and conditions will be evaluated on a case-by-case basis.
5. You are allowed a maximum of 4 no-shows per month without incurring charges. Exceeding this limit will result in a €7.50 charge for each additional no-show, which is defined as booking a class but not attending. Please remember that you can cancel your class up to 3 hours before it begins.
6. Any changes to membership terms will be communicated via email or notifications on our website.
7. Tribes reserves the right to adjust membership prices, with changes announced at least 4 weeks in advance. Members may terminate their agreement within 4 weeks of any price increase.
Tribes + AYL Membership
1. By enrolling in the Tribes + AYL Membership, you commit to a twelve-month contract from the activation date.
2. You have the option to select your activation date before completing your checkout.
3. After the first twelve months, your membership will continue automatically unless you request cancellation via email at discover@yourtribes.nl at least 30 days before the next billing cycle. Please note that refunds are not provided for cancellations made after the current billing period.
4. You can request to pause your membership for circumstances such as pregnancy or injury by emailing discover@yourtribes.nl. Approval and conditions will be evaluated on a case-by-case basis.
5. You are allowed a maximum of 4 no-shows per month without incurring charges. Exceeding this limit will result in a €7.50 charge for each additional no-show, which is defined as booking a class but not attending. Please remember that you can cancel your class up to 3 hours before it begins.
6. Any changes to membership terms will be communicated via email or notifications on our website.
7. Tribes reserves the right to adjust membership prices, with changes announced at least 4 weeks in advance. Members may terminate their agreement within 4 weeks of any price increase.
Terms & Conditions - Studios:
General Guidelines
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Clients must at all times observe the guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which the management of the Studio may issue to ensure the smooth operation of the Studio for the convenience of all Clients.
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Clients are required to give written notice to Tribes of any change of address or email.
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Tribes reserves the right to refuse admission to the Studio.
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Tribes may communicate with the Client by email. By providing an email address to Tribes Dance & Yoga the Client consents to receiving email communications from Tribes, inclding notices pursuant to the Terms and Conditions. The Client also accepts any risk that email may not be a fully secure and confidential means of communication. Tribes will not be liable for any loss or damage suffered as a result of communicating with a Client in this manner.
When using our website
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You agree to seek our written permission if you would like to link to our website or copy our content in any way, shape or form. By supplying us with material via digital or hardcopy, you allow us unlimited, royalty free use of its content.
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You agree not to reproduce, distribute, modify or re-post our content on another site, frame or mirror our site or link to our site without our prior written consent.
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You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any material you email, post or submit to us. For the avoidance of doubt, we will be free to use any ideas, concepts, know-how, content, text or images contained in your communications with us for any purpose whatsoever, to the fullest extent permitted by law. We try to update our site regularly, so we may have to suspend access, service or functionality from time to time, without notice. If required, we may have to close our site indefinitely. We will not be liable if, for any reason, our site is unavailable at any time or for any period of time. As information or data transmitted to or from our site passes over public telecommunications networks, we can’t promise that the operation of our site will be secure, confidential, uninterrupted or error-free. You agree not to do anything that does or may interfere with the proper working of the site including but not limited to tampering with, or hacking into, the site or the servers on which it resides.
Liability Waiver:
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By participating in any exercise or exercise program, you acknowledge the potential for physical injury. Your involvement in these activities is at your own risk, and you are engaging voluntarily, assuming all risks of injury and releasing Tribes from any claims arising out of negligence.
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If you experience dizziness, lightheadedness, faintness, or any discomfort, cease exercise immediately and consult a medical professional. You are accountable for your well-being during your workout; exercise within your limits, avoid forcing or straining, and seek appropriate guidance.
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Prior to any workout or dance, ensure you stretch to warm up and cool down afterward to prevent personal injury. Avoid alcohol, drugs, and heavy meals two hours before exercising. Stay hydrated before, during, and after your dance or yoga practice.
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While Tribes strives for accuracy on this website, errors may occur. Tribes is not liable for mistakes or omissions on the site.
Privacy Policy:
At Studio Tribes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services.
Information Collected:
We collect personal information such as name, email address, and phone number when you register for classes and courses on our website. We also use functional cookies to enhance your browsing experience.
Purposes of Collection:
The information collected is used to create and manage user accounts for our clients, enabling them to register for classes, courses and workshops seamlessly.
Third-Party Services:
Rest assured, your data is solely used by Studio Tribes and is not shared with any third parties.
User Rights:
You have the right to access, update, or delete your personal information. Please contact us at discover@yourtribes.nl for any inquiries regarding your data.
Policy Updates:
Any changes to our Privacy Policy will be communicated to you via email or through a notice on our website.
If you have any questions or concerns about our Privacy Policy, please reach out to Studio Tribes at discover@yourtribes.nl.
Please ensure to review and customize this Privacy Policy to align with your business practices and legal requirements. If you need any further assistance or modifications, feel free to let me know.
Retreats - Terms and Conditions
By signing up for our retreats, you voluntarily accept the following terms and conditions:
Payments:
- A 50% non-refundable deposit secures your booking.
- Payments can be made in full or in two installments upon request (50% each).
- The final payment is due one month before the retreat.
Refunds/Cancellations:
- Cancellations must be made at least one month prior to the retreat for a 50% refund of the total trip price. No refunds or credits will be issued for cancellations after this date.
- If you cannot attend, you may transfer your registration to a third party. Both parties must notify us promptly, and the third party must complete a registration form.
Agreement:
By completing your registration, you acknowledge that you have read, understood, and accepted the terms outlined in this waiver.
1. Travel Insurance: You are solely responsible for obtaining your own travel insurance.
2. Health and Fitness: Participation in our activities, including but not limited to yoga, dance, meditation, and breathwork, requires a certain level of physical and mental fitness. By choosing to participate, you acknowledge that it is your responsibility to assess your own health and fitness levels, as well as your psychological well-being, prior to engaging in these activities. You understand and assume full responsibility for any risks associated with participation, including but not limited to the potential for physical injury, or psychological discomfort. You recognize that you have full control and direction over your participation and that it is your responsibility to proceed in a manner that aligns with your own health, comfort levels, and mental state.
4. Communication of Limitations: You agree to inform the instructor of any movements or activities you cannot perform safely and to refrain from participating in any activities that may cause you injury. It is imperative that you communicate any limitations or medical conditions to your instructors and assistants.
5. Liability Release: You, your heirs, and legal representatives hereby waive and release the organizers from all liabilities for any injuries, damages, or death arising from your participation in program activities or related events. You further agree to hold the organizers harmless for any claims related to injuries and associated costs.
6. Organizer Rights: The organizers reserve the right to accept or decline applications, modify the program and the itinerary for the comfort and safety of participants, and cancel trips as necessary. In the event of cancellation or postponement, participants will receive a full refund of any amounts paid. However, the organizers will not be responsible for any additional expenses incurred, such as flight tickets, accommodations, or travel insurance.
7. Inherent Risks: By participating in any training program, you acknowledge the inherent risks of physical injury and agree to release Tribes Academy, Tribes, and all trainers involved from any claims arising from negligence. If you experience any discomfort, you must cease participation immediately and seek medical advice. It is your responsibility to exercise within your personal limits and to stay adequately hydrated.
8. Retreat Registration: By registering for a retreat, you confirm that you are in good health, physically fit to participate in all retreat activities, and that you are responsible for obtaining your own personal travel insurance.
By agreeing to these terms, you affirm your understanding and acceptance of this liability waiver.